To register, guests must provide a valid passport or EU national ID and confirm their age of at least 18 years. We capture only the minimal data necessary for legal verification and to process the booking. This ensures compliance with Finnish gaming regulations while preserving guest privacy.
For group registrations or corporate bookings, an authorized representative may handle the process for the party. We will request accurate details for all attendees to facilitate a prompt check-in experience. Registration details are stored securely and accessed only for operational use.
On-site registration is conducted at reception where staff will guide you through a brief form and verify your identification. The process is efficient and typically completed within a few minutes. You will receive any booking confirmations or vouchers needed for your visit.
If you have special requirements or need assistance, reception staff will accommodate and advise on available options. We strive to make registration straightforward while ensuring all legal obligations are met for safe and compliant operations.
Ensure your place for themed nights and special events by registering in advance. Our team will confirm your reservation and instructions.
Group and corporate organizers should contact our events team to facilitate bulk registration and to coordinate seating and catering. Early communication enables us to prepare name lists, group check-in procedures and any special arrangements required. This structured approach reduces waiting times and improves the experience for all attendees.
We provide tailored invoicing and billing options for corporate bookings where appropriate, subject to prior agreement. Our events staff will outline payment and documentation steps during the booking process.
Upon successful registration you will receive confirmation of your booking along with any relevant instructions. Cancellations and amendments are handled in accordance with our stated policies and timeframes. We advise guests to review these policies when making reservations.
For events with limited capacity, early confirmation is recommended to avoid disappointment. Our team will advise on deadlines for changes and the procedures for refunds or rescheduling where applicable.
If you have any questions regarding registration, documentation or booking conditions, our reception and events teams are available to assist. We respond to inquiries promptly and provide clear guidance to ensure a seamless registration experience. Contact options are listed on our website for convenience.
For special accessibility needs or complex arrangements, please inform us at the time of registration so that we can prepare appropriate support and allocate resources. Our aim is to make the registration process accessible and efficient for every guest.
You need a valid passport or EU national ID to register and to confirm that you are at least 18 years old.
Yes, group registrations are supported; contact our events team in advance to coordinate details and to ensure quick group check-in.
On-site registration usually takes only a few minutes; pre-registration can speed entry further and is recommended for busy periods.
Contact reception as soon as possible to update or change registration details. We will assist with amendments subject to availability.
