Pre-registration allows faster entry and priority for table or dining reservations where applicable. It helps our team prepare for your arrival and ensures documentation is ready at reception. Guests who pre-register often experience smoother access during busy evenings and events.
To pre-register, provide the minimal required details and your preferred arrival time. Our system stores necessary information for identity verification and assists hosts in managing capacity and seating arrangements. We respect privacy and handle personal data in accordance with regulations.
If you prefer to check in on site, our reception staff will process your entry by verifying ID and confirming any booking details. Please arrive a few minutes before your reservation to allow time for check-in. Staff will also advise you on cloakroom and facility locations.
For group arrivals or events, designate a contact who will manage the group's check-in to expedite processing. We can prepare grouped documentation to streamline entry for larger parties. Our reception team will coordinate to ensure a timely and professional arrival experience.
Pre-registration helps ensure your preferred seating and reduces waiting time on arrival. Use our official channels or ask reception for assistance.
We collect only essential information necessary for identity verification and entry management. Personal data is handled in accordance with applicable data protection laws and is used solely for the purposes outlined during registration. Guests can request information about how their data is stored and processed.
If you have concerns about privacy or need to update your registration details, our reception team will assist you. We provide clear channels to address any questions and to ensure that guest data is accurate and handled responsibly.
If you encounter issues with pre-registration or check-in, contact our guest services desk for immediate assistance. Our staff are trained to resolve common issues quickly and to escalate matters that require further attention. We aim to reduce friction during your arrival.
Technical support is available for any digital registration hiccups, and alternative on-site procedures exist to ensure entry is still possible where appropriate. We prioritize prompt communication to keep your visit on schedule.
Guests often ask about how long pre-registration remains valid and what to bring for verification. Pre-registration details and validity are specified during the process, and a valid ID is always required at arrival. Retain any booking confirmations to facilitate a smooth check-in.
If a guest needs to modify or cancel a pre-registration, they should contact reception as soon as possible. This allows us to reassign reservations and manage capacity effectively. Our staff will provide guidance on the best steps to take in each situation.
Pre-registration options are provided when available; contact guest services or consult the booking section of our website for current procedures.
Bring your passport or EU national ID and any booking confirmation or promotional code, if applicable. This will speed up the check-in process.
Entry cannot be granted without valid identification. If you forget your ID, please return with appropriate documentation or contact us for alternative guidance.
Contact our reception or guest services as soon as possible to modify details or cancel a booking. We will assist with adjustments subject to availability.
