Our welcome offer is available to first-time visitors who meet entry and registration requirements. To claim, present the welcome code at reception within the applicable promotional period. Staff will verify eligibility and provide the details for redemption so you can enjoy the offered benefits during your visit.
Terms and conditions apply to all promotional offers and include eligibility, validity periods and any wagering or usage requirements. We ensure these terms are clearly presented so guests understand how to take full advantage of each offer responsibly.
Special offers during events and themed nights can include enhanced prizes and extras for participants. Check event pages for details.
Redeeming promotions typically requires showing the offer code and meeting eligibility criteria set out in the terms. Our reception staff will process the claim and confirm the applied benefit. We advise guests to read the promotional terms carefully to understand any applicable conditions.
Promotional benefits vary and may include complimentary credits, free plays or dining perks. Some offers are limited to specific events or nights, so guests should check validity windows and booking requirements. By following the instructions provided, guests can easily claim available promotions.
Promotions are designed to enhance the guest experience while promoting responsible play. We do not encourage excessive gambling and monitor promotional usage to ensure fairness. Staff will advise guests on any conditions or limitations related to promotional use.
Participation in promotions is voluntary and subject to verification. We retain the right to disallow promotional claims that appear to breach terms or to be exploited inappropriately. This ensures that offers remain available and enjoyable for genuine guests.
Bring the valid code and your ID to the reception to claim a promotion. Our hosts will assist with the process.
We maintain a promotions calendar that lists upcoming offers, themed nights and event-specific bonuses. Guests can check the calendar online or request printed schedules at reception. This helps visitors plan their visits to coincide with desirable promotions.
Promotions are updated regularly and some offers are limited to particular dates or event nights. To avoid disappointment, verify the offer details and booking requirements prior to arrival. We do our best to communicate updates clearly across our channels.
All promotions are subject to defined terms and conditions that are provided with each offer. These terms include eligibility, redemption procedures and any wagering or usage limitations. We present terms clearly to ensure transparency and fairness in promotional activity.
If you have questions about a promotion, our reception or promotions team will provide clarification. We are committed to ensuring that guests understand the conditions and can participate in offers confidently and responsibly.
Present the welcome bonus code at reception within the promotional period and meet the eligibility criteria. Staff will verify and apply the benefit accordingly.
Promotions vary by calendar and event schedule. Some offers are seasonal or linked to themed nights, so check the promotions page for current availability.
Combining offers depends on the specific terms. Some promotions cannot be used together; check the conditions or ask staff for clarification.
Contact our promotions desk or reception for detailed information and assistance with promotional claims and eligibility questions.
